Subject: New Reply Received - Product Broken
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Mar 2020 12:11:08 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Product Broken  Ticket comment <div dir="ltr"><div><div dir="auto">Thank you for your assistance. </div></div></div>
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<div>On Sat, 14 Mar 2020 at 4:48 PM, Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Asma,</div>
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<div>Thank you for your confirmation.</div>
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<div>We would like to inform you that you can now drop off your return to any Babyshop store across the UAE. You can purchase a new item from the store with the refund for the damaged item.<br><br>Here’s what you need to do.<br><br>· Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (brand) store in the UAE.<br>· Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.<br>· Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.</div>
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<div dir="ltr">We look forward to hearing from you.<br style='color:rgb(24,50,71);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;box-sizing:border-box'><br style='color:rgb(24,50,71);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;box-sizing:border-box'>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br style='color:rgb(24,50,71);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;box-sizing:border-box'><br style='color:rgb(24,50,71);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;box-sizing:border-box'>Your friends,<br style='color:rgb(24,50,71);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;box-sizing:border-box'>The Support Team.<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/522701