Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 15 Mar 2020 08:07:52 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Aslaamualikum           11:44 AM, 15th Mar                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           11:44 AM, 15th Mar                   Nikhil                    Hi, I'm not getting a response from you. Are we still connected?           11:50 AM, 15th Mar                     User                    I purchased junior cabin baby stroller from baby shop but I lost it’s  rear wheel. I need to get one. From where can I get ?           11:52 AM, 15th Mar                     User                    I searched in baby shop site but didn’t find!!!           11:54 AM, 15th Mar                   Nikhil                    I would request you to please contact the store and check with them, whether they can do the repairs or not.           11:54 AM, 15th Mar                   Nikhil                    You can find the stroe number at https://www.babyshopstores.com/sa/en/storelocator           11:55 AM, 15th Mar                     User                    its not damaged I lost it somewhere,           11:56 AM, 15th Mar                     User                    I need to purchase new one           11:56 AM, 15th Mar                   Nikhil                    I understand that it is not damaged, the wheel fell off. Please check with the store near you regarding the same. The stores do the repairs as well, so they will assist you better.           11:59 AM, 15th Mar                     User                    Ok thanks           12:01 PM, 15th Mar                   Nikhil                    Is there anything else I may assist you with today?           12:01 PM, 15th Mar                     User                    No thanks           12:06 PM, 15th Mar                   Nikhil                    It was a pleasure assisting you. Thank you for shopping with us.           12:07 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/528547