Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Mar 2020 13:11:49 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           05:00 PM, 14th Mar                   Bot                   Hi again!           05:00 PM, 14th Mar                     User                    i have a delivery from you           05:00 PM, 14th Mar                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           05:01 PM, 14th Mar                     User                    I have delivery from you           05:01 PM, 14th Mar                     User                    8372785397           05:01 PM, 14th Mar                     User                    i want to see where is this shipment nw           05:01 PM, 14th Mar                   Nikhil                    I will be happy to assist you with that. Please allow me a moment to check the details.           05:02 PM, 14th Mar                   Nikhil 
                    I would like to inform you that the orders are usually delivered within 2-3 working days.           05:03 PM, 14th Mar                     User                    It will be shipped from kuwait ?           05:04 PM, 14th Mar                     User                    they are shipped nw, how much time it needs for arriving ?           05:04 PM, 14th Mar                   Nikhil                    Yes, the order will be shipped from Kuwait. As pet the system, i can see that the shipment is ready for the collection for the delivery team from our warehouse.           05:05 PM, 14th Mar                   Nikhil                    Once the shipment is collected, the delivery team will be contact you to schedule the  delivery.           05:06 PM, 14th Mar                   Nikhil                    Is there anything else I may assist you with today?           05:06 PM, 14th Mar                   Nikhil                    Hi, I'm not getting a response from you. Are we 
 still connected?           05:09 PM, 14th Mar                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:11 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/526714