Subject: New Reply Received - Product Broken
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Mar 2020 15:35:54 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Product Broken  Ticket comment <div>
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<div dir="auto">Hi, please see below the picture attached in the email. This is how the toy on the walker tray was broken. </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA5NTY3MzU2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QyPJ9TRxHk78fAL0BwdYgGUcChZJWJVjt0-iWcQxpxA" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 13 Mar 2020 at 5:38 AM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Asma,</div>
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<div>We apologize for the inconvenience caused. We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations. </div>
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<div>We would request you to please share with us the images of the damaged item, so that we may assist you appropriately.</div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Sent from my iPhone </div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/522701