Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Fri, 13 Mar 2020 02:02:07 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="auto">They didn't give any invoice in me<div dir="auto"><br></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 13 Mar 2020, 05:28 Shoemart, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div>Hi Joan,</div>
<div dir="ltr">
<div><br></div>
<div>​Thank you for shopping
with us.</div>
<div> </div>
<div>Currently, you may
exchange Shoe Mart items in any Centrepoint/Shoemart store within 14 days from
the collection/delivery date due to sizing issue providing that the item is available in the store.</div>
<div> </div>
<div>Products that have a
manufacturing issue cannot be exchanged, however, a return and refund can be
done.</div>
<div> </div>
<div>You can return online
purchases through the below three channels:</div>
<div> </div>
<div>You can contact our
customer support team on 800-74636278 to book a return and to be notified of the refund amount based on our return policy.</div>
<div> </div>
<div>You can now drop off
your Centrepoint and Shoe Mart returns at any Centrepoint and Shoe Mart stores.
Wrap your items in their original shipping packaging and bring it along with
your invoice and or provide the order number to the store staff in the absence
of an invoice.</div>
<div> </div>
<div>You can also book the
return online. You can log into your account and go to Order History. Click on
"Order number". From that page, you can see an option to return an
item. Just click on the box and follow the instructions.</div>
<div> </div>
<div>Feel free to get in
touch with us for further assistance.</div>
<div> </div>
<div>
<div>Your friends,</div>
<div dir="ltr">The Support Team.</div>
<br>
</div>
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/522668