Subject: Ticket Assigned - Conversation with User
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Thu, 12 Mar 2020 19:33:07 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I want to change the delivery address           11:17 PM, 12th Mar                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           11:18 PM, 12th Mar                     User                    I want to check my order delivery date           11:19 PM, 12th Mar                     User                    Order number 9772494648           11:19 PM, 12th Mar                   Nikhil                    I will be glad to assist you with that. Please provide me with the order number           11:19 PM, 12th Mar                   Nikhil                    Thank you for the information. Please allow me to check the details           11:20 PM, 12th Mar                     User                    okay           11:20 PM, 12th Mar                   Nikhil                    I w
 ould like to inform you that the normal delivery time frame is 2-3 working days.           11:21 PM, 12th Mar                   Nikhil                    As per the system, I can see that your is with Aramex team for the delivery.           11:21 PM, 12th Mar                   Nikhil                    They will contact you soon to schedule the delivery.           11:22 PM, 12th Mar                     User                    Ok           11:22 PM, 12th Mar                     User                    Tnx           11:23 PM, 12th Mar                   Nikhil                    You mentioned earlier that you wish to change the address           11:23 PM, 12th Mar                     User                    Yes           11:24 PM, 12th Mar                     User                    I thought they deliver also during weekends           11:25 PM, 12th Mar                     User                    u mentioned they will deliver 2-3 working days... so its okay i will be at work          
  11:25 PM, 12th Mar                   Nikhil                    Is there anything else I may assist you with today?           11:28 PM, 12th Mar                     User                    Thats it for now           11:29 PM, 12th Mar                     User                    tnx           11:29 PM, 12th Mar                   Nikhil                    You are welcome!           11:29 PM, 12th Mar                   Nikhil                    It was a pleasure assisting you. Thank you for shopping with us.           11:29 PM, 12th Mar                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:32 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/523615