Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Mar 2020 11:29:57 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Order Id #9771397189

Return request for 2 items requested about 11/12 days back...no person has called or picked up the items for return.  Took the items to Centrepoint Ibn Batuta,  customer service lady refused to help since it was online purchase and not bought at the store. According to her, items bought online can only be returned online and no credit note for return also cannot be given from the store. 

Request you to solve this matter at the earliest. 

Thanks 
Moutusi Chakrabarti 
0522177490 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/522623