Subject: New Reply Received - Re: Your order invoice is attached
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 10 Mar 2020 13:26:57 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Re: Your order invoice is attached  Ticket comment <div style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif; font-size: 12pt">
Hi,</div>
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Appreciate an update, thanks.<br>
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<div>From: Dennis Ng &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 10, 2020 9:14<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#515090] - Re: Your order invoice is attached
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<div style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif; font-size: 12pt">
Hi,</div>
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what details do you need? enclosed please find the invoice, the item is Spartan 24" bike (item no
<font><font><span style="font-size: 16pt">161235357)</span><span style="font-size: 16pt">.</span></font></font>
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<div style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif; font-size: 12pt">
The bicycle chain is broken and I understand this item is coming with 1 year warranty, so would like to get it repaired.</div>
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Regards,</div>
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Dennis</div>
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050-4579127<br>
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<font color="#000000" style="font-size: 11pt"><b>From:</b> Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 10, 2020 2:21<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#515090] - Re: Your order invoice is attached</font>
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<div>Hi Dennis,</div>
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<div>​Thank you for getting in touch with us. </div>
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<div>We would be happy to help you. However for us to check and investigate, we would need some more information.<br>
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<div>Please provide us with more details to further assist you.<br>
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<div>Looking forward to hearing from you.</div>
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<span style="color: rgb(24, 50, 71); text-transform: none; text-indent: 0px; letter-spacing: normal; font-size: 14px; font-style: normal; font-weight: 400; word-spacing: 0px; float: none; display: inline !important; white-space: normal; orphans: 2; widows: 2; text-decoration-color: initial; font-variant-ligatures: normal; font-variant-caps: normal; text-decoration-style: initial">Please
 note that this case will be automatically closed if we don't hear from you within 24 hours.</span><br style="color: rgb(24, 50, 71); text-transform: none; text-indent: 0px; letter-spacing: normal; font-size: 14px; font-style: normal; font-weight: 400; word-spacing: 0px; white-space: normal; box-sizing: border-box; orphans: 2; widows: 2; text-decoration-color: initial; font-variant-ligatures: normal; font-variant-caps: normal; text-decoration-style: initial">
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<div>Your friends,<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/515090