Subject: Ticket Assigned - Conversation with Roasting Helmet
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Mar 2020 21:13:35 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Roasting Helmet Roasting Helmet                    Hi           12:55 AM, 10th Mar                     Roasting Helmet                    Due to  delays had to cancel my order can you please check about my refunds           12:55 AM, 10th Mar                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           12:55 AM, 10th Mar                     Roasting Helmet                    Had cancelled my order           12:56 AM, 10th Mar                   Nikhil                    I will be happy to assist you with that, please share with us your order number so that we may check the details.           12:57 AM, 10th Mar                     Roasting Helmet                    PPlz  chk about the refunds           12:57 AM, 10th Mar                     Roasting Helmet                             12:58 AM, 1
 0th Mar                   Nikhil                    I will check the refund, but to enable us to check the refunds, we request you to please provide us with the order number.           12:58 AM, 10th Mar                     Roasting Helmet                    I just send           12:58 AM, 10th Mar                     Roasting Helmet                    6466324933           12:59 AM, 10th Mar                   Nikhil                    Thank you for the information. Please allow me a moment to fetch your details.           01:00 AM, 10th Mar                     Roasting Helmet                    Sure           01:00 AM, 10th Mar                     Roasting Helmet                    Waiting           01:03 AM, 10th Mar                     Roasting Helmet                    AAny  idea           01:05 AM, 10th Mar                   Nikhil                    As per the system, we can see that the refund was rejected on 5 different occasions.           01:06 AM, 10th Mar                 
     Roasting Helmet                    Refund rejected .why           01:06 AM, 10th Mar                   Nikhil                    We will raise your issue to the technical team to resolve the issue.           01:06 AM, 10th Mar                     Roasting Helmet                    Had a bad experience.           01:06 AM, 10th Mar                   Nikhil                    May be some technical issue.           01:07 AM, 10th Mar                     Roasting Helmet                    The stroller I ordered somehow got scheduled for march when ordered for immediate dates           01:07 AM, 10th Mar                   Nikhil                    I assure you the we will get this sorted out.           01:07 AM, 10th Mar                     Roasting Helmet                    No w this           01:07 AM, 10th Mar                     Roasting Helmet                    I had been seeking help but no  help           01:07 AM, 10th Mar                   Nikhil                    Please a
 llow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.           01:08 AM, 10th Mar                   Nikhil                    This is a technical fault and i am not trained for the same, but our technical team will resolve this issue.           01:08 AM, 10th Mar                     Roasting Helmet                    Tthanks           01:08 AM, 10th Mar                     Roasting Helmet                    thanks a lot           01:08 AM, 10th Mar                   Nikhil                    Rest assured we will forward it to them to resolve the issue.           01:08 AM, 10th Mar                   Nikhil                    Is there anything else I may assist you with today?           01:09 AM, 10th Mar                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:12 AM
 , 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/517000