Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 09 Mar 2020 19:38:50 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Didn’t receive my order           11:22 PM, 09th Mar                     User                    And it’s showing shipped           11:23 PM, 09th Mar                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. I will be happy to assist you with that.           11:23 PM, 09th Mar                   Nikhil                    Please provide me the order number to check the details.           11:23 PM, 09th Mar                     User                    9772115360           11:25 PM, 09th Mar                   Nikhil                    Thank you for the information. Please allow me a moment to fetch your details.           11:27 PM, 09th Mar                     User                    Ok           11:27 PM, 09th Mar                     User                    Update plz           11:29 PM, 09th Mar                   Nikhil                    As per the system, we can see that the shipment was handed over to the courier team on March 09, and you received the notification for the same.           11:30 PM, 09th Mar                   Nikhil                    Our courier team will contact you soon to schedule the delivery.           11:30 PM, 09th Mar                   Nikhil                    Is there anything else I may assist you with today?           11:31 PM, 09th Mar                   Nikhil                    Hi, I'm not getting a response from you. Are we still connected?           11:33 PM, 09th Mar                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:37 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/516883