Subject: New Reply Received - return an online item 6467990369
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Mar 2020 10:17:33 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  return an online item 6467990369  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
you did not answer my question , </div>
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please provide me the steps how i can return the item , </div>
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the item still not opened(sealed )  , in the online description it says the width around 152CM however on the item it says 42 inch which mean around 105 CM </div>
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please be accurate on what is saying on the website in addition other model of child gates doesn't have enough information </div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, March 6, 2020 3:21 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#507422] - return an online item 6467990369
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<div>Hi Ahmad,</div>
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<div>Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would request you to please elaborate your concern like the reason for refund, images for the item, is the item in the original packaging, so that we may escalate it to the relevant team.</div>
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<div>We look forward to hearing from you.<br style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; box-sizing:border-box">
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; box-sizing:border-box">
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Your friends,<br style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; box-sizing:border-box">
The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/507422