Subject: New Reply Received - Order# 9770944259
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 05 Mar 2020 20:19:31 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Order# 9770944259  Ticket comment <img id="759bf08c-59d7-4944-b4c9-6f04774aa07d" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA5MzQzMzUxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.E5QwDXkIYWjtYfIldbif9NT-tWROhvwV5neyE3SU6FA" alt="Image" style="max-width: 100%">
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Dears,<br>
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Order#: 9771805535<br>
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Second time happened i did another order for the same item and again i receive the wrong one, if it's out of stock please remove it from the showing or send the correct one<br>
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Please send me the correct one to the shop &amp; if it's the item i need i'll pay there, because the thing happened is not acceptable<br>
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Thanks<br>
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Sama<br>
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<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, February 27, 2020 3:17:11 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#485380] - Order# 9770944259
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<div>Hi Sama,</div>
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<div>We apologise for the inconvenience caused to you.</div>
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<div>This is clearly not the experience we want our customers to have when they shop with us. </div>
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<div>We have now taken your valuable feedback and shared it with the concerned team. They are going to make sure that this doesn't happen with you in your future purchases.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/485380