Subject: Ticket Assigned - Conversation with Anonymous
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 05 Mar 2020 17:02:57 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anonymous Anonymous                    I made an order about a month ago , I requested to return some items but no one contacted me to come pick up           08:43 PM, 05th Mar                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil.           08:45 PM, 05th Mar                   Nikhil                    I will be happy to assist you with that.           08:45 PM, 05th Mar                   Nikhil                    Are you enquiring about return for this order number 6464349331?           08:48 PM, 05th Mar                   Nikhil                    Hi, I'm not getting a response from you. Are we still connected?           08:49 PM, 05th Mar                   Nikhil                    We are really sorry for the inconvenience caused to you, but this is not typical of the experience we offer.  ​As per the system, we can see that the old return request has expired. we have raised a new return request and will try to get the collection done soon.           08:54 PM, 05th Mar                   Nikhil                    Please confirm your active mobile number is +966554090207?           08:54 PM, 05th Mar                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:02 PM, 05th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/508334