Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 04 Mar 2020 18:24:20 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello I am trying to pay by card and I am getting an error stating sorry your payment has failed. Pls try a different card or payment method           10:01 PM, 04th Mar                     User                    Pls help           10:01 PM, 04th Mar                     User                    Or call 0561778738           10:01 PM, 04th Mar                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil.           10:02 PM, 04th Mar                     User                    hello           10:02 PM, 04th Mar                   Nikhil                    I will be happy to help yoy with that.           10:03 PM, 04th Mar                     User                    OK           10:03 PM, 04th Mar                     User                    Pls urgently advice           10:03 PM, 04th Mar                   Nikhil                    Please share with us the screen shot of the error message.           10:03 PM, 04th Mar                     User                    I am trying for last 30 mins           10:04 PM, 04th Mar                     User                             10:05 PM, 04th Mar                   Nikhil                    Are you using the app or browser to place an order?           10:06 PM, 04th Mar                     User                    Browser           10:07 PM, 04th Mar                   Nikhil                    Thank you for the information. we would request you to please delete the history, clear cache and cookies and try again placing an order.           10:09 PM, 04th Mar                     User                    OK let me try           10:09 PM, 04th Mar                   Nikhil                    Please, if the issue is still not resolved, please share you registered email id with us and we will escalate the issue to the technical team.           10:11 PM, 04th Mar                     User                    ok           10:11 PM, 04th Mar                     User                    I am trying           10:11 PM, 04th Mar                   Nikhil                    You can also try and choose a different payment method or check with your bank.           10:15 PM, 04th Mar                   Nikhil                    Hi, 

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Thank you for shopping with us.           10:23 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/506188