Subject: New Reply Received - Fwd: Wrong product delivered, order number 9771355440
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Mar 2020 10:38:15 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Fwd: Wrong product delivered, order number 9771355440  Ticket comment <div>Dear centrepoint/babyshop,
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<div>As written down below in the email you send me, you state that the collection team will contact me about collecting the item that was delivered. I was wondering when they are going to contact me, as i have not been contacted thus far. Thank you very much
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<div>Kind regards, Lotte <br>
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<div dir="ltr">Verstuurd vanaf mijn iPhone</div>
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<blockquote>Op 28 feb. 2020 om 04:12 heeft Centrepoint &lt;[email-masked]&gt; het volgende geschreven:<br>
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<div>Hi Lotte,</div>
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<div>Thank you for reaching out us.</div>
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<div>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</div>
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<div>We have raised a return request for you in the system and our collection team will contact you for the collection.</div>
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<div>Please accept our sincere apologies again.</div>
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<div>We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Please feel free to get in touch with us for further assistance.<br style='font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>
<br style='font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>
Your friends,<br style='font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>
The Support Team.<br>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/491403