Subject: Ticket Assigned - NOT WORKING ITEM
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 04 Mar 2020 09:24:00 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  NOT WORKING ITEM Good day!
Just to inform you that i received my ordered items today.  Unfortunately
one of the item is not working which is the digital thermometer. This is my
first time i am ordering online with your store. My suggestion is next time
kindly check the item first if its working because its like my buying for
nothing. I hope you understand what i mean.
Is there any chance i can return or replace it?
Thanks.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/504154