Subject: Ticket Assigned - Conversation with Bubbling Notes
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Mar 2020 18:38:23 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bubbling Notes Bubbling Notes                    Hello there           10:15 PM, 03rd Mar                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           10:15 PM, 03rd Mar                     Bubbling Notes                    https://www.centrepointstores.com/sa/en/Men/Footwear/Shoes/Men%27s-Sneakers/SHOEMART-IMAC-Textured-Sneakers-with-Lace-Up-Closure/p/A302682TAN           10:16 PM, 03rd Mar                     Bubbling Notes                    Could u please see the 4th picture           10:16 PM, 03rd Mar                     Bubbling Notes                    And let me know why the shoe sole appears dirty           10:16 PM, 03rd Mar                     Bubbling Notes                    Are u online nikhil           10:17 PM, 03rd Mar                     Bubbling Notes                    Hel
 lo there           10:18 PM, 03rd Mar                   Nikhil                    Yes, i was just checking the images.           10:19 PM, 03rd Mar                     Bubbling Notes                    Ok           10:19 PM, 03rd Mar                   Nikhil                    I would like to inform you that if you will see the 1st shoe as well, the same sole is displayed.           10:20 PM, 03rd Mar                     Bubbling Notes                    Did u observe the unclean sole           10:20 PM, 03rd Mar                     Bubbling Notes                    S           10:20 PM, 03rd Mar                   Nikhil                    Its not unclean, the sole is like that for these shoes.           10:20 PM, 03rd Mar                     Bubbling Notes                    U mean the sole pattern is dusty           10:21 PM, 03rd Mar                     Bubbling Notes                    I bought one pair and felt like used shoes when I looked at the sole           10:22 PM, 03rd 
 Mar                     Bubbling Notes                    Hello nikhil           10:24 PM, 03rd Mar                     Bubbling Notes                    !!           10:26 PM, 03rd Mar                   Nikhil                    I am saying that it is not dusty. If you check the same item which is the slip on, it also has the same sole.           10:26 PM, 03rd Mar                     Bubbling Notes                    True           10:27 PM, 03rd Mar                   Nikhil                    Please see the attached screenshot.           10:28 PM, 03rd Mar                     Bubbling Notes                    This is another shoe type           10:29 PM, 03rd Mar                     Bubbling Notes                    Also has typically same sole!!           10:29 PM, 03rd Mar                   Nikhil                    Please understand, it's very rare that you may receive a dusty item, but why we would display a rusty item on the site.           10:29 PM, 03rd Mar                
      Bubbling Notes                    U mean they are ment to be like that in looks           10:30 PM, 03rd Mar                     Bubbling Notes                    I understand that nikhil           10:30 PM, 03rd Mar                     Bubbling Notes                    As a customer I wanted to be sure of my purchase           10:31 PM, 03rd Mar                   Nikhil                    Yes, the images show that the sole is tan in colour.           10:31 PM, 03rd Mar                     Bubbling Notes                    Bought one pair and was shocked to see the uncommon sole           10:31 PM, 03rd Mar                   Nikhil                    We would like to inform that we always work on providing best quality products to our customer.           10:32 PM, 03rd Mar                     Bubbling Notes                    Thx for the information           10:32 PM, 03rd Mar                   Nikhil                    You are welcome!           10:32 PM, 03rd Mar            
          Bubbling Notes                    Will keep the pair           10:32 PM, 03rd Mar                   Nikhil                    Is there anything else i may assist you with today?           10:33 PM, 03rd Mar                   Nikhil                    That is good to hear that you are now satisfied with the product you purchases online with us.           10:34 PM, 03rd Mar                     Bubbling Notes                    Yes please ask syed to respond quickly as u did coz customer gets upset waiting on reply especially he has bought the product and wants to make up his mind           10:34 PM, 03rd Mar                     Bubbling Notes                    I was about to replace the product           10:35 PM, 03rd Mar                     Bubbling Notes                    Unless I was given the proper information           10:35 PM, 03rd Mar                   Nikhil                    I apologize for the inconvenience caused to you. I will surely inform him about your fe
 edback.           10:35 PM, 03rd Mar                   Nikhil                    I thank you for waiting patiently online with me.           10:36 PM, 03rd Mar                     Bubbling Notes                    Aanyways thx for u r help           10:36 PM, 03rd Mar                   Nikhil                    You are welcome!           10:36 PM, 03rd Mar                   Nikhil                    Is there anything else I may assist you with today?           10:37 PM, 03rd Mar                   Nikhil                    It was a pleasure assisting you. Thank you for shopping with us.           10:37 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/503615