Subject: Ticket Assigned - Failed transaction
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Mar 2020 16:40:03 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Failed transaction 
Dear support team 

I have arranged a purchase through centerpoint application and failed for some reason , unfortunately the amount has been deducted from my account , can you pls check and refund it to my account ?

Attached is the SMS that proves the amount has been deducted 

Thank you
Yazeed

Sent from my iPhone
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/501151