Subject: Ticket Assigned - Issues in my credit not voucher
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Mar 2020 11:22:48 +0000 (UTC)

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Issues in my credit not voucher  Dear Sir/Madam.

  I have recently purchased some item through your Centrepoint app (order no: 9771532903 )And i made a payment with my credit not voucher and rest of my credit card. Actually my credit not voucher  is worth of 195 AED, but i can redeem only 120 AED. I had call to your customer care ask about this, the lady replied me as the credit not redeemed against to babycare item only. Can you please explain me that as a customer how know which is babycare and shomart item and it can redeem only for that particular item. The first time i facing this issue from your said so please refer the above mentioned issues and pay back my 70 AED as soon as possible   

       Expecting your valued replay and consideration

Thanks and Kind Regards,

Kasim Backer
Mob: +971 55 2968526
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/502155