Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 02 Mar 2020 20:34:19 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:25 AM, 03nd Mar                     User                    I want to add 1 item to my order           12:26 AM, 03nd Mar                     User                    Size 42           12:27 AM, 03nd Mar                     User                             12:27 AM, 03nd Mar                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           12:30 AM, 03nd Mar                   Nikhil                    I am sorry to inform you that we are unable to do any amendments to the orders already placed.           12:30 AM, 03nd Mar                   Nikhil                    In case you wish to add an item to your existing order, we would request you to either cancel your existing order or place a fresh order online for the item which you wish to purchase.        
    12:31 AM, 03nd Mar                   Nikhil                    Is there anything else I may assist you with today?           12:32 AM, 03nd Mar                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:33 AM, 03nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/501247