Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Mar 2020 19:33:24 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Product information  Ticket comment <div><div dir="auto">How i will get my refund exactly as i paid cash and I’m not interested to use online from u again </div></div>
<div dir="auto"><br></div>
<div dir="auto">Yasmine </div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Mar 2, 2020 at 10:17 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div>Hi Yasmine,</div>
<div>​<br>
</div>
<div>Thank you for providing us with the requested images and we apologize for the inconvenience caused to you.</div>
<div>​<br>
</div>
<div>We have raised a return request for you for the wrong item delivered to you. Our collection team will contact you to schedule the collection. Once the collected items are returned to our warehouse and after the approval from the quality team, we will initiate the refund.</div>
<div>​<br>
</div>
<div>Once the refund is processed from our side you will get the notification for the same.</div>
<div>​<br>
</div>
<div>We thank you for your understanding and cooperation.</div>
<div>​<br>
</div>
<div dir="ltr">Please feel free to get in touch with us for further assistance.<br style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;box-sizing:border-box;color:rgb(24,50,71)'><br style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;box-sizing:border-box;color:rgb(24,50,71)'>Your friends,<br style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;box-sizing:border-box;color:rgb(24,50,71)'>The Support Team.<br><br>
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/495675