Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 02 Mar 2020 18:36:03 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           10:21 PM, 02nd Mar                   Bot                   Hi again!           10:21 PM, 02nd Mar                     User                    My shukran card is inactive           10:22 PM, 02nd Mar                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           10:22 PM, 02nd Mar                     User                    Why my shukran card is inactive           10:22 PM, 02nd Mar                     User                    Hello           10:23 PM, 02nd Mar                   Nikhil                    I am sorry to hear that, but in order to enable us to assist you please provide me with your registered email id with us.\           10:23 PM, 02nd Mar                     User                    [email-masked]           10:24 PM, 02nd Mar      
              Nikhil                    Thank you for the information. Please allow me a moment to fetch your details.           10:26 PM, 02nd Mar                     User                    Ok           10:27 PM, 02nd Mar                     User                    Hello           10:31 PM, 02nd Mar                   Nikhil                    We are sorry to hear that Shukran card is showing as inactive in your account. We would request you to directly contact Shukran for the same.           10:33 PM, 02nd Mar                     User                    Okay           10:33 PM, 02nd Mar                     User                    Thanks           10:33 PM, 02nd Mar                   Nikhil                    Is there anything else I may assist you with today?           10:33 PM, 02nd Mar                   Nikhil                    It was a pleasure assisting you. Thank you for shopping with us.           10:35 PM, 02nd Mar                                          View conversation 
 in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/501068