Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 02 Mar 2020 18:24:41 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:10 PM, 02nd Mar                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           10:11 PM, 02nd Mar                     User                    Hello           10:11 PM, 02nd Mar                     User                    I had ordered few things online and have received only few items from my cart           10:12 PM, 02nd Mar                     User                    Order no : 8371514740           10:12 PM, 02nd Mar                     User                    U there?           10:16 PM, 02nd Mar                   Nikhil                    Thank you for shopping with us and we apologize for the inconvenience caused to you.           10:16 PM, 02nd Mar                   Nikhil                    As per the system, we can see that you have placed an 
 order for 4 items, and out of those 4, 3 items have been delivered to you.           10:17 PM, 02nd Mar                     User                    Yea that's right and the fourth item was scheduled to be received today,  but I haven't received it.           10:18 PM, 02nd Mar                   Nikhil                    The 4th item delivery has been rescheduled by the relevant team on March 03.           10:18 PM, 02nd Mar                     User                    Okie           10:19 PM, 02nd Mar                     User                    Hope to receive it tomorrow then           10:19 PM, 02nd Mar                   Nikhil                    The assembly team will come to assemble the product.           10:19 PM, 02nd Mar                     User                    Thanks for the info           10:19 PM, 02nd Mar                   Nikhil                    You are welcome!           10:20 PM, 02nd Mar                   Nikhil                    Is there anything else I may ass
 ist you with today?           10:20 PM, 02nd Mar                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:24 PM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/501029