Subject: Ticket Assigned - Conversation with Scarlet Truck
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 02 Mar 2020 17:00:39 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Scarlet  Truck Scarlet  Truck                    Hiya           08:37 PM, 02nd Mar                     Scarlet  Truck                    It's been almost 2 days and still there is no update on my order(# 6467162283)           08:38 PM, 02nd Mar                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           08:42 PM, 02nd Mar                   Nikhil                    Please allow me a moment to fetch your details.           08:43 PM, 02nd Mar                   Nikhil                    As per the online tracking, we can see that Aramex team has tried to deliver your shipment on Feb 29, but you were not available. They have rescheduled the delivery.           08:46 PM, 02nd Mar                     Scarlet  Truck                    NoNo sir           08:47 PM, 02nd Mar                     Scarlet
   Truck                    I didn't receive any call           08:48 PM, 02nd Mar                     Scarlet  Truck                    Kindly check with them again my contact details           08:49 PM, 02nd Mar                   Nikhil                    As per the system, we can see that your mobile number mentioned for the delivery     is +966555655685? Kindly confirm.           08:50 PM, 02nd Mar                     Scarlet  Truck                    It's not correct           08:51 PM, 02nd Mar                     Scarlet  Truck                    +966 56 006 8538           08:51 PM, 02nd Mar                     Scarlet  Truck                    Or           08:51 PM, 02nd Mar                     Scarlet  Truck                    +966 59 620 6400           08:51 PM, 02nd Mar                   Nikhil                    Thank you for your confirmation.           08:51 PM, 02nd Mar                     Scarlet  Truck                    These are my contact numbers           08:51 P
 M, 02nd Mar                   Nikhil                    We will forward your updated contact details to the delivery team and will ask them to contact you to schedule the delivery.           08:52 PM, 02nd Mar                   Nikhil                    Is there anything else I may assist you with today?           08:52 PM, 02nd Mar                     Scarlet  Truck                    Yes thank you           08:53 PM, 02nd Mar                   Nikhil                    Please share your concern and I will be happy to assist you with it.           08:55 PM, 02nd Mar                   Nikhil                    Are we still connected?           08:57 PM, 02nd Mar                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:00 PM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.fr
 eshdesk.com/helpdesk/tickets/500868