Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 02 Mar 2020 12:32:38 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Hello, for Order #9768682844 there was one item that was automatically cancelled and never received. The status says the amount has been refunded to the card. However I checked with the bank and the refund was never received in my account. It is already one month; the order was placed on 28 January.

Kindly look into this and initiate a refund or place credit in my account as I am a regular customer.

Thanks https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/498406