Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 01 Mar 2020 23:36:19 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Good day... Almost 2weeks when i return my order because of wrong sizes... Can u give me exact date when i can get my refund.... Thank you.... </div>
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<div>On Fri, 28 Feb 2020, 7:38 PM Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Josephine,</div>
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<div>Thank you for contacting us. We apologise for the delay and inconvenience caused to you</div>
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<div>The reason for the delay is the discrepancy in the return request and number of items returned. We are following it up with the relevant team to resolve the issue.</div>
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<div>​We hope that after the weekend we will be able to initiate the refund. </div>
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<div>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team.<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/445443