Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 29 Feb 2020 20:23:59 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:16 AM, 01th Mar                   Bot                   Hi again!           12:16 AM, 01th Mar                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           12:17 AM, 01th Mar                     User                    My order is above showing           12:17 AM, 01th Mar                     User                    Bye mistakenly I m clicking cash on delivery .. I can pay card           12:17 AM, 01th Mar                     User                    what I will do ?           12:18 AM, 01th Mar                     User                    Pls reply           12:19 AM, 01th Mar                   Nikhil                    I will be happy to assist you with that           12:19 AM, 01th Mar                   Nikhil                    We would like to advise you that the mode of payment can't be changed, once the order is placed.           12:19 AM, 01th Mar                     User                    I can’t pay cash           12:19 AM, 01th Mar                   Nikhil                    I would request you to cancel this order, and place a new order with the desired mode of payment.           12:20 AM, 01th Mar                     User                    Ok           12:20 AM, 01th Mar                     User                    pls cancel the order for me           12:20 AM, 01th Mar                   Nikhil                    Sure.           12:20 AM, 01th Mar                     User                    Thank u           12:20 AM, 01th Mar                   Nikhil                    Upon your request we have gone ahead and cancelled your order.           12:21 AM, 01th Mar                   Nikhil                    I would request you to place a fresh order online with desired mode of payment.           12:22 AM, 01th Mar                   Nikhil                    Is there anything else I may assist you with today?           12:22 AM, 01th Mar                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:23 AM, 01th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/496096