Subject: Ticket Assigned - Conversation with Shereen ??‍♀️?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 09:09:26 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shereen ??‍♀️? Shereen ??‍♀️?                    Hello           12:54 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:54 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Hello Shereen ??‍♀️? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:54 PM, 25th Jan                     Shereen ??‍♀️?                    1           12:54 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           12:54 PM, 25th Jan                     Shereen ??‍♀️?                    9411912311           12:54 PM, 25th Jan                     Shereen ??‍♀️?                    Hello??           12:58 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:58 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Hello Shereen ??‍♀️? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:58 PM, 25th Jan                     Shereen ??‍♀️?                    2           12:58 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            12:58 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:58 PM, 25th Jan                     Shereen ??‍♀️?                    2           12:58 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:58 PM, 25th Jan                     Shereen ??‍♀️?                    1           12:58 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:58 PM, 25th Jan                     Shereen ??‍♀️?                    [email-masked]           12:58 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:59 PM, 25th Jan                   Nikhil                   Hi Shereen, Good Afternoon! Thank you for contacting us. My name is Nikhil. How may i assist you today?           01:00 PM, 25th Jan                     Shereen ??‍♀️?                    Hi Nikhil           01:00 PM, 25th Jan                     Shereen ??‍♀️?                             01:00 PM, 25th Jan                     Shereen ??‍♀️?                    I ordered this And it was deducted from my bank/card           01:01 PM, 25th Jan                     Shereen ??‍♀️?                    But it doesn’t show that it is confirmed           01:01 PM, 25th Jan                     Shereen ??‍♀️?                    I got message from the bank it is paid. Please confirm its status           01:01 PM, 25th Jan                   Nikhil                   We regret to inform you that we are currently having a problem with the system, please contact us again after half an hour and we will help you.           01:02 PM, 25th Jan                     Shereen ??‍♀️?                    !!           01:02 PM, 25th Jan                   Nikhil                   We apologize for this inconvenience. The technical team is working to get this resolved.           01:04 PM, 25th Jan                   Nikhil                   We thank you for your understanding and patience.           01:05 PM, 25th Jan                   Nikhil                   Is there anything else we may assist you with?           01:05 PM, 25th Jan                   Nikhil                   Thank you for contacting Centrepoint Support Team. Have a wonderful day.           01:07 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5624750