Subject: FW: Order No.8409160281 Cash refund approval
From: Tharindu Rajapaksha <[email-masked]>
To: Hckmgr Shuwaikh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Nagamuni Reddy N <[email-masked]>, Shajan Joy <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Faraz Lohani <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>, Reshmaa KJ <[email-masked]>, Saeed Khawaldeh <[email-masked]>, Rawan Barghouth <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Geetanjali Gadpelly <[email-masked]>,
Date: Sun, 22 Jan 2023 06:02:38 +0000

Dear Team,

As per below email thread, today I will handover money to driver by evening.

Please kindly do the needful to contact customer and pay the refund amount.

Please kindly get customer acknowledgement on civil id copy with signature, amount, date, and order number.

PLEASE CONSIDER THIS REFUND NEED TO PAY ON URGENT BASIS AND PLEASE KINDLY DO THE NEEDFUL AS A PRIORITY.
Order No
Customer Name
Phone #
Amt
Store
8409160281
Mohammad Meshal
97653444
587.00
HCK Shuwaikh

Thanks and Best Regards
Tharindu Rajapaksha
Coordinator - Accounts
Landmark Group - Kuwait
+965 98 00 1796

From: Rahul Nerkar (TCS) <[email-masked]>
Sent: Sunday, January 22, 2023 6:58 AM
To: Tharindu Rajapaksha <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Nagamuni Reddy N <[email-masked]>; Shajan Joy <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Faraz Lohani <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; Reshmaa KJ <[email-masked]>; Saeed Khawaldeh <[email-masked]>; Rawan Barghouth <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Geetanjali Gadpelly <[email-masked]>; Reddy Prasad <[email-masked]>; Rohit Kamath (TCS) <[email-masked]>; Sonal Gyanchandani (TCS) <[email-masked]>; Priyanka Gadiya (TCS) <[email-masked]>; Ajith Pillai <[email-masked]>
Subject: Re: Order No.8409160281 Cash refund approval

Dear Tharindu,

Can you please arrange cash at mention location

The customer called us again and she wants to receive the cash from AL-Shuwaikh store , please do the needful to solve the issue urgently.

Regards,

Rahul Nerkar.

________________________________
From: Ajith Pillai <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 20, 2023 1:17 PM
To: Rahul Nerkar (TCS) <[email-masked]<mailto:[email-masked]>>; Shajan Joy <[email-masked]<mailto:[email-masked]>>; Nagamuni Reddy N <[email-masked]<mailto:[email-masked]>>; Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Reshmaa KJ <[email-masked]<mailto:[email-masked]>>; Saeed Khawaldeh <[email-masked]<mailto:[email-masked]>>; Rawan Barghouth <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Priyanka Gadiya (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order No.8409160281 Cash refund approval

Dear Rahul

Approved.

Regards

Ajith

From: Rahul Nerkar (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 19, 2023 2:17 PM
To: Shajan Joy <[email-masked]<mailto:[email-masked]>>; Ajith Pillai <[email-masked]<mailto:[email-masked]>>; Nagamuni Reddy N <[email-masked]<mailto:[email-masked]>>; Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Reshmaa KJ <[email-masked]<mailto:[email-masked]>>; Saeed Khawaldeh <[email-masked]<mailto:[email-masked]>>; Rawan Barghouth <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Priyanka Gadiya (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order No.8409160281 Cash refund approval

Dear Ajith Sir/ Nagamuni,

Can you please approve a cash refund. All required details mentioned in trailing email.

Regards,

Rahul Nerkar.

________________________________

From: Rahul Nerkar (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 17, 2023 8:29 AM
To: Shajan Joy <[email-masked]<mailto:[email-masked]>>; Ajith Pillai <[email-masked]<mailto:[email-masked]>>; Nagamuni Reddy N <[email-masked]<mailto:[email-masked]>>; Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Reshmaa KJ <[email-masked]<mailto:[email-masked]>>; Saeed Khawaldeh <[email-masked]<mailto:[email-masked]>>; Rawan Barghouth <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Priyanka Gadiya (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order No.8409160281 Cash refund approval

Dear Ajith Sir/Nagamuni,

Can you please approve the cash refund for Order No.8409160281. The details mentioned in the trailing email.

We have received amount in our bank account, FYR MSA screen short is attached

POST DATE

TRANS DATE

TERMINAL ID

KNETNO

ACCT NUMBER

CARDNUMBER

CARD TYPE

AMOUNT

AUTHCODE

DESC

MSC

NET AMT

User File

CCY

01-07-2023

01-05-2023

E0268301

555268301

1000254175

458838*****0589

KNET

587

450744

SALE PURCHASE

0.11

586.89

KWD

@Tharindu Rajapaksha<mailto:[email-masked]>, after the receiving approval please arrange cash at mention location.

The customer called us again and she wants to receive the cash from AL-Shuwaikh store , please do the needful to solve the issue urgently.

Regards,

Rahul Nerkar.

________________________________

From: Rahul Nerkar (TCS)
Sent: Tuesday, January 10, 2023 3:23 PM
To: Shajan Joy <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Reshmaa KJ <[email-masked]<mailto:[email-masked]>>; Saeed Khawaldeh <[email-masked]<mailto:[email-masked]>>; Rawan Barghouth <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Ajith Pillai <[email-masked]<mailto:[email-masked]>>; Nagamuni Reddy N <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Priyanka Gadiya (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: Order No.8409160281 Cash refund approval

Dear Shajan Sir,

Can you please approve a cash refund for order no.8409160281 amount KD- 587/-, NOT CAPTURED ON KPAY.

Regards,

Rahul Nerkar.

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