Subject: Re: drop payment - call back request
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Bidipta Dutta <[email-masked]>, Aseel Qiad <[email-masked]>, Ali Mkhaimer <[email-masked]>, Zaid Ahmad <[email-masked]>
Date: Sat, 21 Jan 2023 01:24:41 -0700 (MST)

Dear Team, 

Kindly assist us on the below call back request. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "Ali Mkhaimer" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Bidipta Dutta" <[email-masked]>, "Aseel Qiad" <[email-masked]> 
Sent: Monday, January 16, 2023 8:34:28 PM 
Subject: Re: drop payment - call back request 

Dear Ali, 

Kindly arrange a call back as per the customer reqest. The customer reported that the amount has been debited from his account, but after checking the history, we could not find any order placed successfully. 

Mobile number : 0562251353 
Email ID : [email-masked] 
amount : SAR 213.45 
Date : 01/11/2022 

Thank you for your help. 

Regards, 
Manish 

From: "Aseel Qiad" <[email-masked]> 
To: "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Bidipta Dutta" <[email-masked]> 
Sent: Monday, January 16, 2023 8:28:23 PM 
Subject: drop payment 

Hi Ali, 

With reference to 

Mobile number : 0562251353 
Email ID : [email-masked] 
amount : SAR 213.45 
Date : 01/11/2022 

The customer reported that the amount has been debited from his account, but after checking the history, we could not find any order placed successfully. 

Please arrange a call back for this customer as per the attached approval. 

Regards, 
Aseel