Subject: RE: On Validation cancelled 7808707429
From: Merchant Back Offices <[email-masked]>
To: 'Mohmed Ghadiyali' <[email-masked]>, Merchant Back Offices <[email-masked]>, Payment Gateway Team <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, "Harshita Parmar" <[email-masked]>, Samer Salmeh <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Ajith Palakandy <[email-masked]>
Date: Mon, 16 Jan 2023 06:13:16 +0000

Good day,

Thank you for contacting CrediMax, we acknowledge the receipt of your email.

Action will be taken to refund the amount.

Kindly note that the refund for the credit cards takes up to 5 working days & for the debit cards up to 10 working days depending on the issuer banks.

Please do not hesitate to contact us again if you need any further assistance

Regards,

 Ahmed Saadi

 Merchant Back Office Administrator - Business Support,
  +973 17117272   17211465   +973 17117117
   [email-masked]<mailto:[email-masked]>    www.credimax.com.bh<http://www.credimax.com.bh>                                              <https://www.youtube.com/channel/UCnlPcrsrWZ9mAUF06oyCyXQ>  <https://www.facebook.com/credimaxbscbh>  <https://www.instagram.com/credimax.b.s.c/?hl=en>

 CrediMax B.S.C.(c) | Bldg 858 | Road 3618 | Al Seef District 436 | P.O. Box 5350 | Kingdom of Bahrain

CrediMax B.S.C. - A Financing Company Licensed by Central Bank of Bahrain                                                                                                   
From: Mohmed Ghadiyali [mailto:[email-masked]]
Sent: Sunday, January 15, 2023 3:09 PM
To: Merchant Back Offices <[email-masked]>; Payment Gateway Team <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Harshita Parmar <[email-masked]>; Samer Salmeh <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>; Ajith Palakandy <[email-masked]>
Subject: RE: On Validation cancelled 7808707429

Hi @[email-masked]<mailto:[email-masked]> @Payment Gateway Team<mailto:[email-masked]>

Refund Amount BHD- 16.8

Received Time

Terminal ID

Brand ID

Authorization Code

Action

Currency Code

Trans. Amount

 Result Code

Host Response

 Mer. TrackID

 TranId

 Ref. Id

ECI

IP Address

UDF1

UDF2

1/3/2023 10:49

'677950

'BENEFIT

'152646

1 - Purchase

'048

'16.8

'CAPTURED

'00

'7808711265

'202300316088752

'300352180673

'7

'89.148.63.2

'db449aef-e954-4701-8f61-ca493278f86e

'BENEFIT

Regards,

Mohmed Ghadiyali

From: Ajith Palakandy <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 15, 2023 3:08 PM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Harshita Parmar <[email-masked]<mailto:[email-masked]>>; Samer Salmeh <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: On Validation cancelled 7808707429

Pls proceed with the refund.

From: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 15, 2023 2:31 PM
To: Ajith Palakandy <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Harshita Parmar <[email-masked]<mailto:[email-masked]>>; Samer Salmeh <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: On Validation cancelled 7808707429

Hi @Ajith Palakandy<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 15, 2023 2:10 PM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Harshita Parmar <[email-masked]<mailto:[email-masked]>>; Samer Salmeh <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Re: On Validation cancelled 7808707429

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 16.8

Received Time

Terminal ID

Brand ID

Authorization Code

Action

Currency Code

Trans. Amount

 Result Code

Host Response

 Mer. TrackID

 TranId

 Ref. Id

ECI

IP Address

UDF1

UDF2

1/3/2023 10:49

'677950

'BENEFIT

'152646

1 - Purchase

'048

'16.8

'CAPTURED

'00

'7808711265

'202300316088752

'300352180673

'7

'89.148.63.2

'db449aef-e954-4701-8f61-ca493278f86e

'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 12, 2023 9:59 AM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Harshita Parmar <[email-masked]<mailto:[email-masked]>>; Samer Salmeh <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: On Validation cancelled 7808707429

CAUTION: External email sender. Use care when clicking on links or opening attachments!

________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 11 January, 2023 18:35:05
Subject: Drop payment 7808707429

Hi  Team,

The customer was deducted BHD 16.80 and The order is On Validation cancelled.

Customer Email ID:  [email-masked]<mailto:[email-masked]>
Order ID: 7808707429<callto:7804357760> & 7808711265
Ticket ID: 5561397

1. Amount Deducted BHD16.80 . Date of Deduction:Jan 3, 2023
2- Payment code:152646
Ref.300352180673

Please check and take the necessary action.

Regards,
Nikhil.

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