Subject: Re: Benefit transfer: Order ID: 7805227560
From: "Zeeshan Mohammad(TCS)" <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Harshita Parmar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sun, 15 Jan 2023 07:44:33 +0000

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 3.16

Received Time                                   Terminal ID             Brand ID        Authorization Code                      Action                          Currency Code                   Trans. Amount                    Result Code                            Host Response                    Mer. TrackID                            TranId                          Ref. Id                        ECI     IP Address                      UDF1                    UDF2
12/10/2022 22:07        '677950 'BENEFIT        '333990 1 - Purchase    '048    '22.34  'CAPTURED       '00     '7805227560     '202234449622228        '234411600940   '7      '109.161.178.199        'c5d8ea53-d4e0-4ab3-82c7-9630fc7f95e3   'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Nikhil Bishnoi <[email-masked]>
Sent: Saturday, January 14, 2023 11:56 AM
To: Zeeshan Mohammad(TCS) <[email-masked]>; Mohmed Ghadiyali <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Harshita Parmar <[email-masked]>
Subject: Re: Benefit transfer: Order ID: 7805227560

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Hi Team,

Please find attached the Jira confirmation for removal of MC. Kindly process the refund back to original mode of payment.

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Nikhil Bishnoi" <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: "Manish Kumar" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Harshita Parmar" <[email-masked]>
Sent: Thursday, 12 January, 2023 08:04:09
Subject: Re: Benefit transfer: Order ID: 7805227560

Hi Zeeshan,

Please find attached the Jira confirmation for removal of MC. Kindly process the refund back to original mode of payment.

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Zeeshan Mohammad, TCS" <[email-masked]>
To: "Manish Kumar" <[email-masked]>
Cc: "Mohmed Ghadiyali" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Harshita Parmar" <[email-masked]>
Sent: Sunday, 8 January, 2023 16:00:36
Subject: Re: Benefit transfer: Order ID: 7805227560

Dear Manish,

Please provide proper screenshot with order number and amount mentioned in it. The screenshot you provided missing MC amount.

Thanks & Regards,
Zeeshan
________________________________
From: Manish Kumar <[email-masked]>
Sent: Saturday, January 7, 2023 8:12 PM
To: Zeeshan Mohammad(TCS) <[email-masked]>
Cc: Mohmed Ghadiyali <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Harshita Parmar <[email-masked]>
Subject: Benefit transfer: Order ID: 7805227560

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Hi Team,

Problem Statement: Benefit transfer

Order ID: 7805227560
Order date: 12/10/22

Refund amount: 3.16 BHD
Payment method: BENEFIT

The customer wants the amount to be refunded to his bank account (BENEFIT), so we have raised the issue to Jira Team under this link https://landmark.atlassian.net/browse/REL-164983, and the confirmed to us that the amount has been removed, so please check and do the needful.

Thanks for your help!

Regards,
Manish
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