Subject: Note Added - [#5522270] Order problem
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 06:30:53 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5522270    Subject:  Order problem   Requester: Mebatool11    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM53E78098A1B44EED819B37CF3A893360" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faraz Lohani</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please ask WH to take it back &amp; process refund.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM4DC4A87C706E4E4AA4E58637AB896CB5" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bharat Patidar</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">FYI</span></div>
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<div>From:<span lang="EN-US"> Faraz Lohani &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, 11 January 2023 2:31 PM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5522270] - Order problem</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM4DB830CC893942EFAF4390E83A937021" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Can you please assist with the below.</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, January 4, 2023 7:29 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5522270] - Order problem</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly update on the following issue.<br>
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Problem Statement: Damage item.<br>
Order ID: 8407352950<br>
Tracking ID: FP1226221000954<br>
Assistance Required: Need return approval.<br>
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Issue Description: customer ordered juniors food processor blender and steamer and its not working.<br>
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The order was placed on Dec 25 and delivered on Dec 26. The customer reported the issue on Dec 29. The Damage item is 160588249- - Juniors Food Processor Blender and Steamer. This item is worth KWD 23.73.<br>
The customer is registered with us since April 2021 and this is his 10th order with us and the total order value of this customer so far with us is KWD 496.39.<br>
Kindly provide a return approval for this item or please confirm whether a replacement will be sent here.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Mohammad Khalid</span></div>
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</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">5522270:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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