Subject: Fwd: Refund not processed - 1708975524
From: Nikhil Bishnoi <[email-masked]>
To: Akramullah Khan <[email-masked]>, Riyas Muhammad <[email-masked]>, Ansari Mustak <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Harshita Parmar <[email-masked]>, Mohammad Khalid <[email-masked]>
Date: Wed, 11 Jan 2023 21:30:54 -0700 (MST)

Hi Team, 

Kindly assist with the refund for the below mentioned details. Thank you for your help. 

Regards, 
Nikhil. 

From: "Mohammad Khalid" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 11 January, 2023 14:40:45 
Subject: Refund not processed 

Hi Team, 

Please assist us with this. 

Problem Statement: Refund not Processed in OMANNET 

Order id:1708975524 

Order date: Jan 4, 2023 

Refund amount: OMR 2.4 

Hybris Ticket id : 06009001 

Payment method: OMANNET 

Issue description: Customer cancelled the above mentioned order on the same date of order but the refund is still not processed. Hybris ticket is already rasied. 

Kindly check and do the needful. 

Thanks for your help! 
Mohammad Khalid