Subject: Re: Refund Issue - 8400610999
From: Nikhil Bishnoi <[email-masked]>
To: Rahul Nerkar <[email-masked]>, Malik Ismail <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Harshita Parmar <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>
Date: Wed, 11 Jan 2023 19:16:53 -0700 (MST)

Hi team, 

Kindly assist us to get this resolved. The refund is pending since Dec 08. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Rahul Nerkar" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Harshita Parmar" <[email-masked]> 
Sent: Tuesday, 10 January, 2023 15:09:48 
Subject: Fwd: Refund Issue - 8400610999 

Hi Rahul, 

With regards to Order ID 8400610999, hybris ticket 05975006 was raised on Dec 22 and is still open. The customer has confirmed to collect the cash from Al Rai branch. 

Kindly assist us in getting this resolved. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Mohammed Abdullah, Bahashwan" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Harshita Parmar" <[email-masked]> 
Sent: Tuesday, 10 January, 2023 09:03:49 
Subject: Refund Issue 

Hi Team, 

With reference to the order number : 8400610999 

The refund was not processed as an error please check and do the needful customer is chasing us. 

The customer has confirmed with us that she want to collect the refund from home centre Al Rai. 

Best regards.