Subject: Fwd: My credit Removed, Process refund in BENEFIT - 7807713311
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Mohammad Khalid <[email-masked]>, Harshita Parmar <[email-masked]>
Date: Sat, 7 Jan 2023 19:35:49 -0700 (MST)

Hi Team, 

Kindly assist us in re-processing the refund of BHD 7.4 to the original mode of payment BENEFIT. My Credits were removed under REL-165118 and the screenshot is attached for your reference. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Mohammad Khalid" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 7 January, 2023 15:43:56 
Subject: My credit Removed, Process refund in BENEFIT 

Hi Team, 

Please assist us with this. 

Problem Statement: My credit Removed, Process refund in BENEFIT 

Order id: 7807713311 

Order date: Dec 28, 2022 

Refund amount: BHD 7.4 

Payment method: BENEFIT 

Issue description: The customer wants the refund to be processed to his card (BENEFIT), My Credit is removed, please transfer the amount to the BENEFIT. 

Thanks for your help! 
Mohammad Khalid