Subject: Re: Re-process refund back to Benefit - 7805999192
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>, Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Harshita Parmar <[email-masked]>
Date: Sat, 7 Jan 2023 19:11:08 -0700 (MST)

Hi Team, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Harshita Parmar" <[email-masked]> 
Sent: Tuesday, 3 January, 2023 14:18:52 
Subject: Re-process refund back to Benefit - 7805999192 

Hi Team, 

Please assist us with this. 

Problem Statement: Refund Follow Up - Remove My Credit 
Order id: 7805999192 
Order date: Dec 16, 2022 
Refund amount: 6.38 BHD 
Payment method: BENEFIT 

Issue description: The customer wants the amount to be in her bank account (BENEFIT), and we have raised it to Jira under this link https://landmark.atlassian.net/browse/REL-164913, and the Jira team informed us that the amount has been removed, so please check and do the needful. 

Thanks for your help! 
Regards,