Subject: Re: Refund to BENEFIT - 7388475872
From: Nikhil Bishnoi <[email-masked]>
To: Malik Ismail <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, "Raby Khan, TCS" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Payment gateway <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Merchant Back Offices <[email-masked]>
Date: Thu, 5 Jan 2023 02:34:45 -0700 (MST)

Hi Team, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Malik Ismail" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Raby Khan, TCS" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Payment gateway" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Merchant Back Offices" <[email-masked]> 
Sent: Sunday, 1 January, 2023 17:19:02 
Subject: Re: Refund to BENEFIT - 7388475872 

Hi Team, 

The refund was processed as My Credit and the same was cancelled under REL-162153. 

Kindly assist us with the refund. The Credimax team has come back to us asking for the Transaction Date & Authorization Code. 

Kindly assist us. Thank you for your help. 

Regards, 
Nikhil. 

From: "Merchant Back Offices" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Merchant Back Offices" <[email-masked]>, "Payment gateway" <[email-masked]> 
Cc: "Malik Ismail" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Raby Khan, TCS" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]> 
Sent: Wednesday, 28 December, 2022 15:49:32 
Subject: RE: Refund to BENEFIT - 7388475872 

Hi Dear, 

Can you provide the authorization code & transaction date for the below. 

Regards, 

	

Ahmed Saadi 

Merchant Back Office Administrator - Business Support, 
+973 17117272 17211465 +973 17117117 
[ mailto:[email-masked] | [email-masked] ] [ http://www.credimax.com.bh/ | www.credimax.com.bh ] [ https://www.youtube.com/channel/UCnlPcrsrWZ9mAUF06oyCyXQ ] [ https://www.facebook.com/credimaxbscbh ] [ https://www.instagram.com/credimax.b.s.c/?hl=en ] 

CrediMax B.S.C.(c) | Bldg 858 | Road 3618 | Al Seef District 436 | P.O. Box 5350 | Kingdom of Bahrain 

CrediMax B.S.C. - A Financing Company Licensed by Central Bank of Bahrain 

From: Manish Kumar [mailto:[email-masked]] 
Sent: Wednesday, December 28, 2022 12:15 PM 
To: Merchant Back Offices <[email-masked]>; Payment Gateway Team <[email-masked]> 
Cc: malik ismail <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Mohmed Ghadiyali <[email-masked]>; Raby Khan, TCS <[email-masked]>; escalations dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Zeeshan Mohammad, TCS <[email-masked]> 
Subject: Re: Refund to BENEFIT - 7388475872 

Dear Team, 

Kindly confirm if the below refund has been processed to the cx's benefit account. 

7388475872 

BHD 5.4 

Thank you for your help. 

Regards, 
Manish 

From: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
To: "malik ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] >, "Raby Khan, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 26, 2022 2:16:37 PM 
Subject: Re: Refund to BENEFIT - 7388475872 

Dear Malik, 

This has already been sent to credimax team to process the refund> Please contact credimax team for the same. 

Thanks & Regards, 

Zeeshan 

From: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, December 25, 2022 1:20 PM 
To: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Zeeshan Mohammad(TCS) < [ mailto:[email-masked] | [email-masked] ] >; Mohmed Ghadiyali < [ mailto:[email-masked] | [email-masked] ] >; Raby Khan(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Mohmed Ghadiyali < [ mailto:[email-masked] | [email-masked] ] >; Zeeshan Mohammad(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Refund to BENEFIT - 7388475872 

Hi Team, 

Please process refund to benefit. 

7388475872 

BHD 5.4 

Regards, 

From: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, December 23, 2022 9:34 AM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Mohmed Ghadiyali < [ mailto:[email-masked] | [email-masked] ] >; Zeeshan Mohammad(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Refund to BENEFIT - 7388475872 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Malik, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] >, "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 21 December, 2022 13:14:38 
Subject: Re: Refund to BENEFIT - 7388475872 

Hi Mal;ik, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 19 December, 2022 15:22:38 
Subject: Re: Refund to BENEFIT - 7388475872 

Hi Team, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 17 December, 2022 15:28:14 
Subject: Refund to BENEFIT - 7388475872 

Dear Team, 

We kindly ask you to assist you to process the refund to the customer bank account as he paid using Benefit. My Credits are removed under REL-162153 and the screenshot attached for your reference. 

Order ID: 7388475872 

Refund Amount: 5.4 BHD 

Thanks for the support. 

Regards, 

Nikhil. 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ]