Subject: Re: Benefit transfer: order id 7388792151
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: malik ismail <[email-masked]>, "Raby Khan, TCS" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "Balakrishna Adiboyina, TCS" <[email-masked]>, Ajith Palakandy <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Fri, 30 Dec 2022 03:47:56 -0700 (MST)

Hi Team, 

Kindly assist us to get an update on the below concern. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "Raby Khan, TCS" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "Balakrishna Adiboyina, TCS" <[email-masked]>, "Ajith Palakandy" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, December 28, 2022 3:07:40 PM 
Subject: Re: Benefit transfer: order id 7388792151 

Hi Malik, 

Kindly assist us to get an update whether the refund here was processed or not. Thank you for your help. 

Regards, 

Nikhil. 

From: "Malik Ismail" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Raby Khan, TCS" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Mohmed Ghadiyali" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Elbadri" <[email-masked]>, "Balakrishna Adiboyina, TCS" <[email-masked]>, "Ajith Palakandy" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Monday, 26 December, 2022 11:25:58 
Subject: RE: Benefit transfer: order id 7388792151 

Hi [ mailto:[email-masked] | 
@Raby Khan(TCS) ] [ mailto:[email-masked] | 
@Zeeshan Mohammad(TCS) ] , 

Please update refund status. 

	

Date 	

Order Number 	

Amount 	

Payment Mode 	

Remark - Zeeshan 

10-Oct-22 	

​7388792151 	

31.13 	

Benefit 	

Sent to Mohmed for Process 

Regards, 

Malik 

From: Nikhil Bishnoi <[email-masked]> 
Sent: Saturday, December 24, 2022 12:59 PM 
To: Malik Ismail <[email-masked]> 
Cc: Mohmed Ghadiyali <[email-masked]>; Raby Khan(TCS) <[email-masked]>; Apoorv Joshi <[email-masked]>; Elbadri <[email-masked]>; Balakrishna Adiboyina (TCS) <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>; Ajith Palakandy <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Benefit transfer: order id 7388792151 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Malik, 

Kindly assist us to get an update whether the refund here was processed or not. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] >, "Raby Khan, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Balakrishna Adiboyina, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Ajith Palakandy" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 21 December, 2022 11:20:41 
Subject: Re: Benefit transfer: order id 7388792151 

HI Malik, 

Kindly assist us to get an update whether the refund here was processed or not. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] >, "Raby Khan, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Balakrishna Adiboyina, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Ajith Palakandy" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 14 December, 2022 14:45:49 
Subject: Re: Benefit transfer: order id 7388792151 

Hi team, 

Kindly assist us to get an update here. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] >, "Raby Khan, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Balakrishna Adiboyina, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Ajith Palakandy" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 8 December, 2022 16:46:44 
Subject: Fwd: Benefit transfer: order id 7388792151 

Hi team, 

Kindly assist us to get an update here. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Raby Khan, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Balakrishna Adiboyina, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Ajith Palakandy" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 2 December, 2022 15:58:04 
Subject: Re: Benefit transfer: order id 7388792151 

Hi Mohamed, 

Kindly advise if there is any further update on the below request. 

Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Raby Khan, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Balakrishna Adiboyina, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Ajith Palakandy" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 28 November, 2022 16:30:44 
Subject: Re: Benefit transfer: order id 7388792151 

Hi Mohamed, 

Kindly advise if there is any further update on the below request. 

Thank you for your help. 

Regards, 

Nikhil. 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Raby Khan(TCS)" < [ mailto:[email-masked] | [email-masked] ] >, "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Balakrishna Adiboyina (TCS)" < [ mailto:[email-masked] | [email-masked] ] >, "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Ajith Palakandy" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 24 November, 2022 15:09:48 
Subject: Re: Benefit transfer: order id 7388792151 

Dear Mohamed, 

Kindly advise if there is any further update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Ajith Palakandy" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Raby Khan(TCS)" < [ mailto:[email-masked] | [email-masked] ] >, "malik ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd. Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Balakrishna Adiboyina (TCS)" < [ mailto:[email-masked] | [email-masked] ] >, "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 21, 2022 10:23:31 AM 
Subject: RE: Benefit transfer: order id 7388792151 

++ [ mailto:[email-masked] | @Mohmed Ghadiyali ] 

From: Raby Khan(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 21, 2022 7:40 AM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Ajith Palakandy < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Elbadri < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Balakrishna Adiboyina (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Zeeshan Mohammad(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Benefit transfer: order id 7388792151 

Hi Malik, 

Refund is already initiation as below. 

	

Date 	

Order Number 	

Amount 	

Payment Mode 	

Remark - Zeeshan 

10-Oct-22 	

​7388792151 	

31.13 	

Benefit 	

Sent to Mohmed for Process 

Ajith :- kindly check and update on the below request. 

Thanks & Regards, 

Raby Khan 

From: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 20, 2022 1:29 PM 
To: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Raby Khan(TCS) < [ mailto:[email-masked] | [email-masked] ] >; Balakrishna Adiboyina (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Elbadri < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Benefit transfer: order id 7388792151 

Hi [ mailto:[email-masked] | 
@Balakrishna Adiboyina (TCS) ] [ mailto:[email-masked] | 
@Raby Khan(TCS) ] , 

Please assist to process refund to Benefit. 

7388792151 

Amount BHD 31.13 

Regards, 

From: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, November 19, 2022 4:45 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Elbadri < [ mailto:[email-masked] | [email-masked] ] >; Zeeshan Mohammad(TCS) < [ mailto:[email-masked] | [email-masked] ] >; Mohmed Ghadiyali < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Benefit transfer: order id 7388792151 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Team, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 14 November, 2022 18:33:32 
Subject: Re: Benefit transfer: order id 7388792151 

Hi Team, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 

Nikhil. 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 9 November, 2022 14:49:09 
Subject: Re: Benefit transfer: order id 7388792151 

Dear Team, 

Kindly assist us to get an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd. Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 3, 2022 2:37:18 PM 
Subject: Re: Benefit transfer: order id 7388792151 

Dear Mohamed, 

Please assist us on the below Benefit transfer. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd. Elbadri" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, October 31, 2022 1:53:57 PM 
Subject: Benefit transfer: order id 7388792151 

Hi Team, 

With reference to the order number : 7388792151 and Case# 4953358 

Customer has been refunded as RV but the customer requested to transfer the amount back to the original payment method (BENEFIT) 

As per Jira the amount is removed and we kindly ask you to refund the same amount 31.13 BHD to his BENEFIT. 

Best regards. 
Manish 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com