Subject: Re: Drop Payment
From: Manish Kumar <[email-masked]>
To: malik ismail <[email-masked]>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]>, "Raby Khan, TCS" <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Khalid <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Ajith Palakandy <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 27 Dec 2022 04:05:01 -0700 (MST)

Dear Malik, 

Kindly assist us to get an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Zeeshan Mohammad, TCS" <[email-masked]>, "malik ismail" <[email-masked]>, "Raby Khan, TCS" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Khalid" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ajith Palakandy" <[email-masked]> 
Sent: Thursday, December 22, 2022 4:38:29 PM 
Subject: Re: Drop Payment 

Dear Team, 

Kindly assist us on the below concern in order close this case. 

Thank you for your help. 

Regards, 
Manish 

From: "malik ismail" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>, "Raby Khan, TCS" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Mohammad Khalid" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ajith Palakandy" <[email-masked]> 
Sent: Tuesday, December 13, 2022 10:36:01 AM 
Subject: RE: Drop Payment 

Hi [ mailto:[email-masked] | 
@Zeeshan Mohammad(TCS) ] [ mailto:[email-masked] | 
@Raby Khan(TCS) ] 

Please assist on below case. 

From: Manish Kumar <[email-masked]> 
Sent: Monday, December 12, 2022 5:23 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Zeeshan Mohammad(TCS) <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Khalid <[email-masked]>; Nikhil Bishnoi <[email-masked]> 
Subject: Re: Drop Payment 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Dear Team, 

Kindly assist us to get an update on the below concern. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Khalid" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, December 9, 2022 12:22:21 PM 
Subject: Re: Drop Payment 

Hi Zeeshan, 

Kindly assist us to get an update here. Thank you for your help. 

Regards, 

Nikhil. 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Khalid" < [ mailto:[email-masked] | [email-masked] ] >, "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 4 December, 2022 17:39:03 
Subject: Re: Drop Payment 

Dear Zeeshan, 

Kindly check and advise us on the drop payment deduction. 

Problem Statement: Amount has been deducted however order not placed 

Deduction Date : Dec 01, 2022 

Authentication code: 555426 

Card No: last four digits : 8703 

Amount : 7.280 BHD 

cx's Name: Faisal mohd shaikh 

cx's Email: [ mailto:[email-masked] | [email-masked] ] 

Assistance Required: Customer had ordered on Nov 30, 2022 at 11:55PM and the amount 7.280 BHD has been deducted from the cx's account. 

Thank you for your help. 

Regards, 
Manish 

From: "Mohammad Khalid" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, December 4, 2022 5:35:14 PM 
Subject: Drop Payment 

Hi Team, 

Problem Statement: Amount has been deducted however order not placed 

Deduction Date : Dec 01, 2022 

Authentication code: 555426 

Card No: last four digits : 8703 

Amount : 7.280 BHD 

cx's Name: Faisal mohd shaikh 

cx's Email: [ mailto:[email-masked] | [email-masked] ] 

Assistance Required: Customer had ordered on Nov 30, 2022 at 11:55PM and the amount 7.280 BHD has been deducted from the cx's account. 

Kindly resolve the issue asap. 

Regards, 

Mohammad Khalid 

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