Subject: New Reply Received - damaged item
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 14:36:06 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  damaged item  Ticket comment <div>What can I do with your apology if you won't give me a refund, replace the item, or fix it?
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<div id="ms-outlook-mobile-signature" dir="auto">Thank you.</div>
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<div>From: Homecentre &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, December 26, 2022 9:48:46 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5259061] - damaged item
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<div dir="ltr">Hi Abdulwahab,</div>
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<div dir="ltr">Thank you for your prompt response and we apologize for the delay and inconvenience.</div>
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<div dir="ltr">We are sorry to inform you that we will not be able to process the refund or replace this item from our end.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience.</div>
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<div dir="ltr">Thank You,<br>
Home Centre Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5259061