Subject: Re: Benefit transfer: Order ID: 7800698649
From: Nikhil Bishnoi <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Harshita Parmar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 23 Dec 2022 08:06:42 -0700 (MST)

Hi Malik, 

Kindly assist us to get an update on the below Benefit transfer request. My Credits were removed on Nov 22 and there is no confirmation since Nov 27. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Akshay Berry" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Harshita Parmar" <[email-masked]> 
Sent: Tuesday, 20 December, 2022 13:28:58 
Subject: Fwd: Benefit transfer: Order ID: 7800698649 

Hi Akshay, 

Kindly assist us to get an update on the below Benefit transfer request. My Credits were removed on Nov 22 and there is no confirmation since Nov 27. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Manish Kumar" <[email-masked]> 
To: "Akshay Berry" <[email-masked]> 
Cc: "Mohmed Ghadiyali" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Elbadri" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, 15 December, 2022 13:32:03 
Subject: Re: Benefit transfer: Order ID: 7800698649 

Dear Akshay, 

Please assist us in getting an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Mohmed Ghadiyali" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Monday, December 12, 2022 1:57:17 PM 
Subject: Re: Benefit transfer: Order ID: 7800698649 

Hi Mohmed, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Mohmed Ghadiyali" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Elbadri" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, 9 December, 2022 12:17:26 
Subject: Re: Benefit transfer: Order ID: 7800698649 

Hi Mohmed, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Mohmed Ghadiyali" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Elbadri" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]> 
Sent: Tuesday, 6 December, 2022 12:11:17 
Subject: Re: Benefit transfer: Order ID: 7800698649 

Hi Mohmed, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Elbadri" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, 2 December, 2022 11:26:04 
Subject: Re: Benefit transfer: Order ID: 7800698649 

Hi Zeeshan, 

Kindly assist with the below request. Thank you for your help. 

Regards, 
Nikhil. 

From: "Manish Kumar" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Elbadri" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Sunday, 27 November, 2022 22:09:05 
Subject: Benefit transfer: Order ID: 7800698649 

Dear Team, 

Problem Statement: Refund Follow Up 

Order Date: Nov 17, 2022 
Order ID: 7800698649 
Refund Amount: 6.6 BHD 

https://landmark.atlassian.net/browse/REL-162955 

Assistance Required: Processing The Refund To Bank Account 

Issue Description: The refund amount has been removed from the customer's my credit. We kindly ask you to process the refund to his bank account as he paid by Benefit. 

Regards, 
Manish