Subject: Re: Drop Payment
From: Nikhil Bishnoi <[email-masked]>
To: Mohammad Khalid <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 23 Dec 2022 02:54:05 -0700 (MST)

Hi Khalid, 

The attachment that you have shared is for OMR 9.30, which is against the successful order 1706449231 placed on Dec 19. 

Please check the attachment before escalating. 

Regards, 
Nikhil. 

From: "Mohammad Khalid" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 22 December, 2022 18:51:57 
Subject: Drop Payment 

Hi Team, 

Problem Statement: Amount has been deducted however order not placed. 

Deduction Date : Dec 19, 2022 
Payment Mode : OMANNET 
Amount : OMR 14.67 
cx's Name: Saira Tayyab 
cx's Email: [email-masked] 
Assistance Required: Customer had ordered on Dec 19, 2022 at 11:38 PM and the amount OMR 14.67 has been deducted from the cx's account. 

For ease of reference please have a look at the attachment. 

Kindly resolve the issue asap. 

Regards, 
Mohammad Khalid