Subject: Call back request - Delayed delivery
From: Manish Kumar <[email-masked]>
To: Mario Hisham <[email-masked]>, Saeed Khawaldeh <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 20 Dec 2022 08:51:09 -0700 (MST)

Hi Team, 

Kinldy assist us in aranging a call back on the below concern as per the cx request. 
Problem statement: Late delivery 

Customer name: Salma Mamdouh 
contact number: 0565643281 
Order ID:9405778874 
ticket ID: 5471211 

The order was placed on Dec 14, 2022, but still not attempt the delivery, the customer is upset and is coming daily on chat. 

Thank you for your help. 

Best Regards, 
Manish