Subject: Re: Refund for On Validation Cancelled Order - 7389354365
From: Manish Kumar <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Harshita Parmar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 20 Dec 2022 05:28:28 -0700 (MST)

Dear Ghadiyali, 

Please assist on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Harshita Parmar" <[email-masked]> 
Sent: Monday, December 19, 2022 10:21:44 AM 
Subject: Refund for On Validation Cancelled Order - 7389354365 

Hi Team, 

Please assist us with this. 
Problem Statement: Refund Follow Up 
Order id: 7389354365 
Order date: Oct 7, 2022 
Order status: ON_VALIDATION_CANCELLED 
Total amount: BHD5.00 
Payment method: BENEFIT 
Issue description: The order became On Validation Canceled but the customer is complaining that the amount has been deducted, so please check and advise. 

The customer has shared the following with us: 
Description: FDR-BNFT POS BH OCT07 AL RASHID 228019878578 
Reference Number: 7096844814 

Please check and process the refund. Thanks for your help! 

Regards, 
Nikhil.