Subject: Re: payment deducted but order not placed - [email-masked]
From: Nikhil Bishnoi <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Divyam Jalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 16 Dec 2022 03:11:14 -0700 (MST)

Hi Malik, 

Kindly assist with the below mentioned drop payment request. Thank you for your help. 

Regards, 
Nikhil 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Escalations Dxbteam" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Divyam Jalan" <[email-masked]> 
Sent: Tuesday, 13 December, 2022 20:45:49 
Subject: Fwd: payment deducted but order not placed - [email-masked] 

Hi Team, 

Kindly assist with the below mentioned drop payment request. Thank you for your help. 

Regards, 
Nikhil 

From: "Divyam Jalan" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 13 December, 2022 15:27:12 
Subject: payment deducted but order not placed 

Hi team, 

As per the cx, he has placed an order on 9th December 2022, but the order not placed but amount of AED 309 got deducted. 
Order is not reflecting in the system and cx has not received the refund. 

Full name: Afifa Shoaib Ather 
Contact number: +971 56 8095741 
Card last 4 digits: 4635 
Amount: AED 309 
Date of deduction: 9th December 2022 
Transaction ID- reference # 598031 
Email- [email-masked] 

Please assist. 

Regards, 
Divyam