Subject: payment deducted but order not placed
From: Divyam Jalan <[email-masked]>
To: Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Tue, 13 Dec 2022 02:57:12 -0700 (MST)

Hi team, 

As per the cx, he has placed an order on 9th December 2022, but the order not placed but amount of AED 309 got deducted. 
Order is not reflecting in the system and cx has not received the refund. 

Full name: Afifa Shoaib Ather 
Contact number: +971 56 8095741 
Card last 4 digits: 4635 
Amount: AED 309 
Date of deduction: 9th December 2022 
Transaction ID- reference # 598031 
Email- [email-masked] 

Please assist. 

Regards, 
Divyam