Subject: Re: refund in benefit account: Order id: 7390918643
From: Nikhil Bishnoi <[email-masked]>
To: Escalations Dxbteam <[email-masked]>
Cc: Akshay Berry <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>, "Raby Khan, TCS" <[email-masked]>, Apoorv Joshi <[email-masked]>, Sayed Humera <[email-masked]>, Elbadri <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 9 Dec 2022 05:24:49 -0700 (MST)

Hi Team, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 
Nikhil. 

From: "Manish Kumar" <[email-masked]> 
To: "Akshay Berry" <[email-masked]> 
Cc: "Zeeshan Mohammad, TCS" <[email-masked]>, "Raby Khan, TCS" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Sayed Humera" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Elbadri" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Sent: Tuesday, 6 December, 2022 14:39:22 
Subject: Re: refund in benefit account: Order id: 7390918643 

Dear Akshay, 

Kindly assist us to get an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Mohmed Ghadiyali" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>, "Raby Khan, TCS" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Sayed Humera" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Mohd. Elbadri" <[email-masked]> 
Sent: Thursday, November 24, 2022 5:19:42 PM 
Subject: RE: refund in benefit account: Order id: 7390918643 

[ mailto:[email-masked] | @Raby Khan(TCS) ] 

Please check and do the needful 

Regards, 

Mohmed Ghadiyali 

From: Manish Kumar <[email-masked]> 
Sent: Wednesday, November 23, 2022 9:53 AM 
To: Zeeshan Mohammad(TCS) <[email-masked]> 
Cc: Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Sayed Humera <[email-masked]>; Escalations Dxbteam <[email-masked]>; Elbadri <[email-masked]>; Mohmed Ghadiyali <[email-masked]> 
Subject: Re: refund in benefit account: Order id: 7390918643 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Dear Zeeshan, 

Kindly assist us on the below benefit transfer. 

Thank you for your help. 

Regards, 
Manish 

From: "Sayed Humera" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, November 15, 2022 2:32:12 PM 
Subject: refund in benefit account 

Hi Team, 

Please assist us with this. 

Problem Statement: Benefit transfer 

Order id: 7390918643 

Refund amount: BHD24.35 

Payment method: BENEFIT 

Jira Llink: [ https://landmark.atlassian.net/browse/REL-161968 | https://landmark.atlassian.net/browse/REL-161968 ] 

Issue description: The order has been canceled and the amount refunded to the customer's RV Value, but the customer is complaining that she wants the refund to be in her bank account (BENEFIT), so please do needful. 

Thanks for your help! 

Regards, 

Huma 

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