Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Date: Wed, 7 Dec 2022 13:53:19 +0000 (UTC)

Hey Nikhil Bishnoi ,

You have new message(s) in this group.

Livesalesman Team

M

Hi Guys, Hybris will be down for next 15-20 mins, please handle customers accordingly.

Mohd Imran

M

Mohd Imran

Hi Guys, Hybris will be down for next 15-20 mins, please handle customers accordingly.

Thank Imran for prior notice, will cascade the same with the team.

Manish Kumar

M

Hi team

Malik Ismail

M

for RRN requests for UAE , always ask customer to check with his bank

Malik Ismail

M

you can escalate only if refund more than 7-14 days and customer already checked with bank

Malik Ismail

M

Malik Ismail

you can escalate only if refund more than 7-14 days and customer already checked with bank

Noted with thanks Malik, should we ask the customer to share his bank statement if he says he already checked with his bank.

Manish Kumar

M

Hi @mohd.imran
Hybris has stopped working now.

Manish Kumar

A

2261067 - reply and close

Akshay Berry

M

Manish Kumar

Hi @mohd.imran
Hybris has stopped working now.

It started working now.

Manish Kumar

M

Akshay Berry

2261067 - reply and close

Thanks and will do the needful.

Manish Kumar

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