Subject: RE: Deduction against on validation cancelled order id: 1703543481
From: Riyas Muhammad <[email-masked]>
To: Akramullah Khan <[email-masked]>, Manish Kumar <[email-masked]>, Ansari Mustak <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 7 Dec 2022 08:55:52 +0000

Dear @Ansari Mustak<mailto:[email-masked]>

Refund initiated

Regards
Riyas | Landmark Oman

From: Akramullah Khan <[email-masked]>
Sent: 06 December 2022 03:04
To: Manish Kumar <[email-masked]>; Riyas Muhammad <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ansari Mustak <[email-masked]>
Subject: RE: Deduction against on validation cancelled order id: 1703543481

Dear Manish,

For below customer there are 2 order on same date and time.

Can you please check with customer did both value got debited from this account.

@Riyas Muhammad<mailto:[email-masked]> means time can you please check on on validation cancel and confirm any amount is credited to landmark with order ref 1703543481

Akram Ullah Khan
Executive - MIS
Landmark Group Oman
Mobile CUG No : +968-94495050
Direct Lan No    : +968-22085943
Oasis Mall, Al Khuwair, Madinat Qaboos Street.

Public
From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 6, 2022 12:58 PM
To: Akramullah Khan <[email-masked]<mailto:[email-masked]>>; Riyas Muhammad <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ansari Mustak <[email-masked]<mailto:[email-masked]>>
Subject: Deduction against on validation cancelled order id: 1703543481

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Please assist us on the below request.

Problem Statement: Refund Follow Up
Order id: 1703543481
Order date: Nov 30, 2022
Order status: ON_VALIDATION_CANCELLED
Payment method: OMANNET
Refund amount: OMR52.97

Issue description: The order became On Validation Canceled but the cx said that the amount has been deducted, so please check and advise.

Thanks for your help!

Regards,
Manish
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com